Job: Customer Account Representative

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Posted: 09/13/2017

Job Status: Full Time

Job Reference #: 2017-4897

Job Description

Company Overview:

Are you looking to be part of a dynamic and growing organization whose company is centered on empowering its employees to make decisions? As one of the leading providers of end-to-end avionics solution, Teledyne Controls is focused on hiring the best available talent!

 

Teledyne Controls is dedicated to every employee and client's success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships - Teledyne Controls is EveryWhereYouLook!

Position Summary and Responsibilities:

Teledyne Controls is seeking a seasoned Customer Account Representative to be the focal in providing customer support by administering orders and accounts to internal and external customers.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for generating Mapics quotes, orders, Buy-backs (Movaris), Advance Payment documentation and electronic shipping documentation for multiple territories
  • Respond to general and support Customer inquiries: pricing quotes, lead times, order expedites, tracking shipments and invoice requests
  • Support Sales and other departments within the organization as business needs require
  • Assist with maintaining active projects: signed annual EUC's, weekly At Risk Report
  • Provide support on advance payment orders
  • Assist with three (3) month no orders report for OEM requirements
  • Provide support as a back-up to the Customer Administrators for coverage support

Qualifications:

Education and/or Experience

Bachelor's degree (B.A.) from a 4-year college in Business, Computer Science or Information Technology; a minimum of five (5) years' of related experience and/or training; or equivalent combination of education and experience.

 

Computer Skills

  • Advanced knowledge of Microsoft Office applications: Word, Excel, Outlook, PowerPoint, Access
  • Working knowledge of Salesforce strongly preferred
  • Working experience with MAPICS strongly preferred
  • Knowledge of ODBC preferred
  • SQL experience preferred

Other Skills

  • Must possess the ability to work in a high visibility, stressful and fast paced environment
  • Must have excellent time and task management skills
  • Must be able to manage multiple conflicting priorities without loss of composure

 

This is a full-time opportunity with one of the leading providers of sophisticated solutions designed to help operators increase flight safety and operational efficiency through more efficient aircraft data and information management, located in El Segundo, California.

 

What can Teledyne Controls offer YOU?

A competitive salary & benefits package

Excellent health, dental and vision benefits

Paid vacation time

Paid sick time

Life insurance benefits

Paid holidays

401(k) eligibility

Rideshare Program

Education Tuition Reimbursement Program

Fun employee events throughout the year

 

Teledyne is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state or local law.

 

If you need assistance or an accommodation while seeking employment, please email teledynerecruitment@teledyne.com or call (805)373-4545. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.

 

In our efforts to maintain a safe and drug-free workplace, Teledyne Controls requires that candidates complete a satisfactory background check and pass a drug screen prior to employment.

Application Instructions

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Contact Us

Locations

Teledyne Controls, LLC - Headquarters
501 Continental Blvd.
El Segundo, CA 90245
Teledyne Controls, LLC - Thousand Oaks, CA
1049 Camino Dos Rios
Thousand Oaks, CA 91360
Teledyne Controls, LLC - Eagan, Minnesota
1365 Corporate Center Curve; Suite 100
Saint Paul, MN 55121
Teledyne Controls, LLC - Seattle, Washington
900 SW 16th Street, Suite 225
Renton, WA 98057
Teledyne Controls, LLC - Headquarters
Teledyne Controls, LLC - Thousand Oaks, CA
Teledyne Controls, LLC - Eagan, Minnesota
Teledyne Controls, LLC - Seattle, Washington